Top Considerations when Purchasing a POS System


Are You Considering Purchasing a New Hospitality or Retail POS System for Your Business?

Purchasing the right POS for your business is an investment into the success of your business. Taking a little bit of time to consider the best POS setup and software for your needs will provide you with the tools needed to help you manage and control all aspects of your business for years to come.

Here are three factors to consider as you begin the process of shopping for a new hospitality or retail POS system:

1. Focus on the Long-Term Return, Not the Short-Term Cost

Many POS companies will look alike on initial system quotes. Some POS providers will intentionally under quote professional services knowing that after they have your deposit, you will be left with no other option but to spend a bit more than you intended to. What kind of a warranty is available on the hardware and the software?  Usually a POS system will come with a hardware and software/phone-support warranty period. It is important to understand what your costs will be in year 2, 3, and beyond. If a system provider cannot provide this information in writing, you may want to keep looking until you find someone who is willing to do so. Ongoing hardware support fees can be extremely onerous and might make more sense to replace equipment if it fails outside of the warranty period. LionWise POS will provide you with detailed information that separates them from the competition.

2. Upgrades Included?

The initial low cost of a cheap POS system will quickly be forgotten when that system requires a $5k software upgrade to remain up-to-date. Many customers are experiencing this with required upgrades due to PCI compliance issues. LionWise includes upgrades in their software/ phone support annual fee once you are out of the warranty period.

3. Do Fries Come With Those References?

References are like French Fries, they should come along with every quote and you should feel disappointed if they do not. Many POS companies will not provide references and most customers will not think to ask for a list of references when considering buying a POS system.  The reason POS companies don’t provide a list to prospective customers is the fear of what may be said and ruin the sale. LionWise POS always provides customer lists and has no fear of sharing references with prospective customers. LionWise believes that if they can get people who are considering POS to speak directly with their users, their odds of winning the business is greatly increased. Let LionWise get you some fries with that quote!

These considerations should be evaluated thoroughly prior to purchasing a new POS system. At LionWise, we take the time to evaluate your particular business situation and match you to the best solution for your unique needs. The right POS system will simplify your life and increase the profitability of your business.

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