How Long Does a New POS System Last?

old-cash-register

Computer-based point of sales solutions are seeing longer life cycles from just a decade ago where expectations were in the range of 6-7 years before being refreshed. Advancements in technology, design, and manufacturing have extended the durability of today’s hardware devices. The type of industry, environment, and transaction volume a POS experiences may permit 10+ years of service, or promote an early exit.

Proprietary hardware solutions demonstrate shorter life cycles when a business requires advanced technologies to remain competitive. Conversely, proprietary solutions sometimes remain in use long after their benefits have been exceeded due to their high replacement costs. Hardware agnostic (best-of-breed) solutions provide competitive costs and enable effective repair and replacement.

Software life expectancy relies on a set of metrics based on Return on Investment (ROI) and Total Cost of Ownership (TCO). When assessing the investment over time, monthly or annual fees must be factored as part of the expected useful life of the solution. POS software applications range from bleeding edge technology to products that are far behind the innovation curve, and everything in between. Software is expected to outlive the hardware it’s deployed on.

POS solutions need to be evaluated for price and performance both categorically and as a complete solution. Categorically, there’s hardware, software, annual maintenance and support. Discreet components require professional integration to deliver a complete, highly functional, reliable and easily serviceable solution.

How Long Does POS Hardware Last?

POS Hardware Years
Server 5-7
POS Terminal 7+
Cash Drawer 9+
Barcode Reader 7+
Customer Display 5-7
Receipt Printer 4-6
Kitchen Printer 3-5
EFT Devices 6+
Tablets Obsolescence may occur quickly as new tablets are marketed to churn consumer sales. Tablets are too new to assert a useful life expectancy.

 

How Long Does POS Software Last?

POS Software Years
Software as a Service or Cloud-Based Software SaaS is sustainable as long as you pay the monthly or annual service and support fees. The longer you use it, the greater your total cost of ownership.
POS Software 8+ – Best in class software continually evolves enabling perpetual use through software maintenance plans that provide service patches, regular enhancements, and upgrades. Seek future-proof solutions that endure in perpetuity.
Software as a Service or Cloud-Based Software SaaS is sustainable as long as you pay the monthly or annual service and support fees. The longer you use it, the greater your total cost of ownership.
Operating System 10+ – Some O/S sunset 15 years and longer.
Anti-Virus Requires Routine Updates
EFT / PCI DSS Compliance Requires Routine Updates

 

POS Annual Maintenance and Support?

POS Maintenance and Support Annual
POS Help Desk Essential for Optimal System Performance.
Software Maintenance and Upgrades Mandatory for PCI-DSS Compliance.
Hardware Service Manufacturer’s warranties vary. Extended
warranties and variable service levels may be optional.

 

If you have additional questions, feel free to contact LionWise today.

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